Greystar in Colorado: Lawsuits, Settlements and Tenant Complaints

The largest Colorado matter in the record is a $24 million settlement over hidden fees. Colorado Attorney General Phil Weiser and the FTC announced the settlement on Dec. 2, 2025: Colorado receives $1 million for costs, enforcement and consumer education, and the FTC receives $23 million for nationwide relief. The terms require the total monthly price to be shown upfront, every fee to be itemized as mandatory or optional, and no upfront payment before full pricing is disclosed. The Colorado AG release is the primary source; the FTC side is recorded in the FTC complaint.

Fees and settlements

The Denver Post reported that the suit described two Denver complexes where fees allegedly pushed costs above advertised rent, that Greystar operates more than 45,000 units in Colorado, and that Colorado's new rent-fee law takes effect Jan. 1. It quotes Greystar saying the deal "enhances transparency." Arizona later adopted the injunctive terms of this settlement; see the Arizona report.

Antitrust: the nine-state RealPage settlement

On Nov. 18, 2025, Weiser announced a $7 million settlement with Greystar over an alleged price-fixing scheme, part of a nine-state resolution (multistate record). Colorado receives more than $1 million, and Greystar is barred from revenue-management software that uses competitors' nonpublic data. The record lists it as a proposed consent decree. The Denver Post reported it was pending before the court, that Gov. Polis vetoed a 2025 bill banning RealPage-style software, and that Greystar said it was "pleased this matter is resolved."

Lawsuits and reporting

• Collins v. GREP Southwest, LLC d/b/a Greystar (Denver District Court) is a class action filed Jan. 5, 2024 alleging inflated, late-disclosed "junk fees." The Colorado Times Recorder reported allegations of undisclosed mandatory fees for pest control, valet trash and billing of nearly $40 a month. The outcome is not confirmed.
• Schenk silica suit. Denver7 reported that a former Littleton tenant sued alleging eviction in retaliation for silica dust complaints. Greystar denies most allegations and says it had no control over the contractor's work. Status: pending as reported.
• Death and lease fees. CBS Colorado reported that a family was billed about $4,140 after a tenant died; Greystar cleared the balance after the story, and Colorado later passed HB25-1108.
• Conditions. Yellow Scene reported about ten days without clean running water at Welton Park; 9NEWS reported tenant complaints about swallows and bird mites in Littleton, with Greystar citing the Migratory Bird Treaty Act; Westword reported tenant accounts of floods and outages at The Grand.

Tenant complaints (unverified)

Single-person reviews on Trustpilot, RateTheLandlord and Ripoff Report are unverified. They include allegations of a malfunctioning alarm, unsecured buildings and a closed pool, an eviction dispute, bed bugs and unkept repairs.

How to verify

Use the linked primary sources: the Colorado Attorney General releases, the FTC complaint, the Denver District Court filing, and the original news reports.