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The Greystar Review

Reporting

Life at The Grand Apartments Is Anything but Grand, Tenants Say

Westword reported tenant accounts of floods, power outages, unsanitary conditions and property damage at the 508-unit complex behind Union Station, along with fire department involvement. Tenants said Greystar, the property manager, was unresponsive to complaints.

published

Dec 2, 2021 · Denver Westword · The Grand (1777 Chestnut Place) · Denver, CO

Read the source · Denver Westword

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Related on the record

Reporting

Welton Park Apartments Go More Than a Week Without Water

Yellow Scene reported that residents of Welton Park, managed by Greystar, went about ten days without clean running water affecting roughly 195 units, and described the outage as part of a pattern of alleged mismanagement.

published
Apr 25, 2024 · Yellow Scene Magazine · Welton Park · Denver, CO

Reporting

Class Action Lawsuit Targets Colorado's Largest Apartment Management Company Over 'Junk Fees'

Coverage of a proposed class action filed in Denver District Court by tenant Nichole Collins, alleging Greystar charged undisclosed mandatory fees for pest control, valet trash and billing (nearly $40/month) not included in advertised rent. Represented by Towards Justice and Justice for the People Legal Center.

suit filed Jan 2024
Jan 18, 2024 · Colorado Times Recorder · Denver, CO

Court Docket

Colorado tenant class action accuses Greystar of charging inflated junk fees

The class complaint alleges Greystar forced thousands of Colorado tenants to pay inflated, late-disclosed 'junk fees' on top of advertised rent that provided no benefit beyond ordinary landlord costs, and seeks to stop the practice and recover damages.

filed (outcome not confirmed)
Jan 5, 2024 · District Court, Denver County, Colorado (Collins v. GREP Southwest, LLC d/b/a Greystar) · Denver, CO

Letters from Tenants

Denver tenant alleges unaddressed bed bugs and months of broken lighting

Reviewer alleges the buildings were infested with bed bugs and management never notified residents, treating single units so the bugs spread. Reviewer also alleges about a third of parking-lot and stairway lights had been out for nearly a year amid reported vehicle break-ins.

published
Feb 10, 2010 · Ripoff Report · Denver, CO

Letters from Tenants

Denver tenant alleges unkept repair appointments, infestations and tenants forced out for complaining

Reviewer alleges repair appointments were routinely not kept, the complex became vermin-infested and crime-ridden, and residents who complained about repairs were pushed out. Reviewer alleges the lease makes departing or evicted tenants liable for both sides' attorney fees and that damage from neglected repairs is deducted from deposits.

published
Jul 26, 2009 · Ripoff Report · Denver, CO

Reporting

Greystar Data Breach Lawsuit Investigation

Claim Depot reports that law firm Shamis & Gentile P.A. is investigating possible claims over the Greystar Real Estate Partners data breach. According to the page, an unauthorized party accessed an employee email account between May 1 and May 18, 2026, and Greystar began notifying people on Aug. 27, 2026. It cites filings showing at least 333 people affected in Washington and five in Massachusetts, adding the Massachusetts count and the law-firm investigation to the WA AG notice (greystar-data-breach-notice-wa-ag-2026).

investigation (no lawsuit filed per source)
Sep 21, 2026 · Claim Depot · Nationwide