Greystar in Arizona: Lawsuits, Settlements and Tenant Complaints

In May 2026, Arizona Attorney General Kris Mayes announced three settlements with Greystar over hidden rental charges and junk fees. They are Assurances of Discontinuance entered in Maricopa County Superior Court. One adopts the injunctive terms of the FTC/Colorado settlement, with about $1.5 million in anticipated restitution to Arizona consumers from the FTC fund. Two resolve alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert, with a combined $100,000 in restitution. The AG announcement is the primary source.

Fee settlements

The Copper Courier reported that Arizona renters could recoup money paid for hidden and junk fees from $1.6 million in settlements involving two Phoenix-area complexes. The FTC settlement whose terms Arizona adopted is covered in the Colorado report. A settlement resolves the claims; it is not by itself an admission.

How the three settlements are structured

The announcement describes three separate Assurances of Discontinuance. The first adopts the injunctive terms of the FTC/Colorado settlement, which require clearer disclosure of pricing and fees; the anticipated restitution of about $1.5 million comes from the FTC fund rather than from a new Arizona payment. The other two concern specific properties, The Julia and Avana Gilbert, and carry a combined $100,000 in restitution under the Arizona Consumer Fraud Act. The Copper Courier reports a figure of $1.6 million for settlements involving two Phoenix-area complexes; the record does not break that figure down by property.

Rent price-fixing suit

In February 2024, the Arizona AG sued RealPage and nine landlords, including Greystar Management Services, L.P. It alleges they conspired to raise rents in the Phoenix and Tucson metro areas by pooling competitively sensitive pricing and occupancy data in RealPage's software. The record lists the case as pending. A separate nine-state settlement is described in the California report, and the record does not state how it relates to Arizona's suit.

Employment

The EEOC sued Greystar Holdings in October 2009 in the District of Arizona (CV-09-2003-PHX-FJM), alleging it gave a former employee a negative reference because she had filed a sexual harassment complaint, in violation of Title VII. The outcome was not found.

Tenant complaints (unverified)

These are single-person accounts and unverified. They include allegations of a roach infestation at move-in, a reversed refund and unannounced entry attempts in Scottsdale, a car towed during paving (a commenter disputed the account) and a refused partial rent payment in Avondale.

What is still pending or unconfirmed

• The 2024 Arizona suit against RealPage and nine landlords is listed as pending in the record.
• The outcome of the 2009 EEOC case was not found.
• The tenant accounts are unverified, and the record does not show how, or whether, the properties responded.

How to verify

Use the linked sources: the Arizona Attorney General announcements, the EEOC docket number, and the original outlets.