Reporting on Greystar

Greystar Data Breach Lawsuit Investigation

Claim Depot reports that law firm Shamis & Gentile P.A. is investigating possible claims over the Greystar Real Estate Partners data breach. According to the page, an unauthorized party accessed an employee email account between May 1 and May 18, 2026, and Greystar began notifying people on Aug. 27, 2026. It cites filings showing at least 333 people affected in Washington and five in Massachusetts, adding the Massachusetts count and the law-firm investigation to the WA AG notice (greystar-data-breach-notice-wa-ag-2026).

Greystar Data Breach Exposes Personal and Financial Data

Westminster tenants call for change from Greystar Apartments and the City of Westminster

Major Landlord Accused Of Discriminating Against Section 8 Renters In Hawaii

Civil Beat reported that testers sent by a nonprofit were told by agents for Greystar that their vouchers would not work, in alleged violation of Hawaii's source-of-income protections.

Greystar faces 15 alleged civil rights violations

National landlord with property in Virginia accused of housing discrimination

Virginia Mercury reported HRI complaints alleging Greystar-managed properties in Virginia refused or illegally conditioned housing-voucher applicants despite state source-of-income protections.

Greystar faces 114 Section 8 violation claims in 6 states, DC

Largest landlord in the US accused of civil rights violations

The Guardian reported fair housing complaints accusing Greystar of refusing tenants who use federal Housing Choice Vouchers in places where that is illegal, alleging 114 violations across six states and D.C.

Wailuku Greystar property named in statewide housing voucher discrimination complaint

Maui Now reported that a Greystar property in Wailuku was among those named in Hawaii housing-voucher discrimination complaints filed by Housing Rights Initiative.

Greystar faces 114 housing voucher discrimination complaints

HousingWire reported HRI's 114 complaints in Virginia, California, Maryland, Hawaii, Michigan, New Jersey and D.C. alleging testers were told vouchers were not accepted, had to cover 100% of rent, or would not count toward income minimums. Greystar said it is committed to fair housing.

Greystar Faces 114 Fair Housing Violations in Multi-State Enforcement Action

Greystar Accused By Watchdog Of Discriminating Against Section 8 Voucher Users

Bisnow reported that Housing Rights Initiative filed complaints alleging Greystar properties refused or illegally conditioned housing-voucher applicants in jurisdictions with source-of-income protections, based on undercover testing.

Greystar accused of violating fair housing laws

Report looks at rise of 'junk fees' renters face at apartments managed by Greystar

Texas Standard discussed the Guardian's findings of 125 named fees at Greystar listings, noting Greystar manages about 200,000 units in Texas and that some leases carry five to eleven mandatory fees on top of rent.

'Extremely overwhelmed': apartment renters face rising tide of fees

A Guardian investigation by Tracie McMillan counted at least 125 differently named fees at Greystar properties (e.g., boiler management, refrigerant, 'solar rebill' and 'lifestyle' fees) and reported tenant complaints of 'unfair' and 'inflated' charges, plus pending fee class actions in several states. Greystar denied the claims.

The hidden costs of renting in metro Detroit

WDET's The Metro interviewed Guardian reporter Tracie McMillan about her investigation into fees charged at Greystar-managed apartments and how they affect metro Detroit renters.

Greystar settlement will result in refunds for some Arizona renters

The Copper Courier reported that Arizona renters could recoup money paid to Greystar for hidden and junk fees from $1.6 million in settlements involving two Phoenix-area complexes.

‘Junk fees’ settlement will result in refunds for some Arizona renters

Settlement reached with Greystar, 2 Phoenix-area complexes over hidden rent fees

Greystar, the Largest Corporate Landlord in the US, Has a Shocking Track Record

An advocacy piece compiling Greystar controversies under Bob Faith, including the RealPage price-fixing litigation, the FTC/Colorado hidden-fee case and fair housing complaints. Advocacy source; underlying claims should be checked against primary records.

Greystar agrees to stop price-fixing but renters left out of deal

Denver7 Investigates helps Aurora tenant win back disability accommodation after Greystar dispute

'Scammed out of £20k': London students forced to move out of 'most exclusive' student hall

Residents of Chapter London Bridge, a premium student hall run by Greystar's Chapter brand, had to vacate after a major water leak caused a power outage in December 2025, with restoration expected to take until at least May 2026; students also cited earlier problems with lifts, water, electrics and a broken rubbish chute. One student said she felt 'scammed out of £20,000'; Chapter offered rooms at its other sites.

Greystar to pay $24 million for hiding rental fees from apartment hunters

State AGs Continue Actions Against RealPage Landlords,” Multistate Settles for $7 Million

Greystar Reaches $24M Deal With Gov't In 'Hidden' Fees Suit

Silicon Valley properties part of Greystar $7M rent increase settlement

Greystar to pay $24 million over hidden rental fees, AG Weiser says

Major landlord reaches $7M settlement with California, other states in alleged rent price scheme

The Long Beach Post reported Greystar's roughly $7 million settlement with California and other states over its alleged role in an algorithmic rent-pricing scheme.

Atlanta Magazine on the Avana on Main fire and the residents' lawsuit

In a feature on Atlanta apartment fires, Atlanta Magazine recounted the August 2020 Avana on Main fire that displaced more than 200 residents, and a now-settled residents' suit alleging an employee started it while working on rooftop HVAC units and that faulty fire alarms and expired extinguishers had gone unaddressed. The complex denied the allegations and settled with many residents; the residents' complaint (published by Law.com) named Greystar Management Services, L.P. as a defendant.

Greystar, several states reach $7 million settlement over alleged rent fixing

Landlord giant Greystar agrees to quit the rent‑jacking algorithm game (for now)

Greystar, other landlords agree to $7M settlement with 9 states

9 states reach $7M settlement with Greystar

Greystar Cuts $7M Deal to Exit RealPage Rent Collusion Case

Greystar to halt use of AI for rent setting in NC after $7M settlement with AG Jackson

Real Estate Antitrust? States Reach $7M Settlement with Greystar

Tennessee joins settlement against Greystar over ‘anticompetitive’ rent pricing scheme

Berkeley properties managed by Greystar included in $7 million settlement over rent-fixing

Greystar and 25 Other Landlords Agree to $141 Million Settlement Over Alleged Rent-Setting Scheme

Greystar, Others Reach $141 Million in Settlements Over Alleged Software Rent-Fixing Scheme

Charleston's Greystar and other landlords agree to a $141M deal to settle rent-setting suit

Greystar reaches federal settlement over rent-setting algorithms

Students react to The Province ownership change

The University of Louisville student paper reported unsanitary conditions, inconsistent communication and a broken rent-payment portal as The Province transitioned from American Campus Communities to Greystar. It also noted WDRB reporting on student complaints of broken air conditioning and unsanitary conditions at Greystar-managed Trifecta Apartments.

Frustration reaches new level after disabled man's apartment floods twice

KOB 4 reported that a disabled Section 8 tenant's unit at Greystar-managed Copper Hills flooded in February and again in August, leaving ceiling holes, warped cabinets and ruined furniture; he said Greystar told him it could not help because he lacked renter's insurance. KOB said the leasing office was closed during business hours and it could not reach Greystar.

Why hasn't Blackstone settled the DOJ's RealPage price-fixing suit like peers Greystar and Cortland?

Advocacy-group commentary contrasting the Aug. 8, 2025 Greystar settlement with DOJ and state AGs (doj-greystar-realpage-consent-decree-2025) with Blackstone, which it says had not settled or announced it stopped using RealPage. It restates the Greystar terms: no competitor-data pricing algorithms, no sharing of sensitive pricing data, a court-appointed monitor, no RealPage landlord meetings, and cooperation against RealPage. It also says Greystar manages almost 950,000 units.

Nation's largest landlord settles price-fixing suit with feds

No Day But Today: Greystar Reaches Settlement Agreement with the Department of Justice in Realpage Algorithmic Pricing Case

DOJ: Greystar to Stop Using 'Anticompetitive' Rent-Setting Software

ProPublica reported Greystar's proposed DOJ settlement barring it from algorithms that rely on rivals' nonpublic data and from sharing such data, resolving claims it colluded to raise rents; the story linked the case to ProPublica's 2022 RealPage investigation. Greystar admitted no wrongdoing.

Justice Department, Greystar reach proposed settlement on algorithmic pricing

SC-based apartment giant settles suit over inflated rents

Greystar's hometown paper reported that the Charleston-based company agreed to settle a federal lawsuit alleging it worked with other landlords to keep rents high, and examined the possible effect on prices.

US proposes settlement with Greystar to end alleged rental price collusion

Department of Justice files proposed settlement with Greystar over illegal rent raises

Greystar Reaches Deal in US Justice Department’s Rental Market Collusion Case

Greystar to Pay $1.4 Million in Military Settlement

Justice Department orders Greystar to pay over $1.4m for illegal fees on US servicemembers

Littleton apartment tenants describe persistent bird infestation 'nightmare'

Tenants said hundreds of swallows nest on Building 8 each spring, leaving droppings, dead birds and bird mites that they say enter apartments, and described unfulfilled promises from management. Greystar told 9NEWS its options are limited because the swallows are protected under the Migratory Bird Treaty Act and it is deterring nesting in compliance with federal law.

Apartment giant Greystar accused of charging 'hidden fees' to tenants around U.S.

The Review-Journal reported on federal and Colorado allegations that Greystar engaged in deceptive advertising by omitting mandatory fees from advertised rents, including at Nevada properties.

Federal Trade Commission accuses Greystar of deceptive practices, hidden fees

Greystar Facing FTC Lawsuit Over Hidden Renter Fees

Bisnow relayed a Wall Street Journal report that the FTC was preparing to sue Greystar over mandatory fees for items such as pest control, trash and background checks that were not disclosed in advertised rents.

DOJ Sues Large U.S. Landlords Over Alleged Price-Fixing

ProPublica reported that the Justice Department expanded its RealPage antitrust case to sue six large landlords including Greystar, alleging they shared competitively sensitive data to align rents.

Cushman & Wakefield, Greystar Added to Rental Collusion Case

AG expands national landlord price-fixing suit, defendants manage 1000s of Wilmington units

'Not fair': Elevator outages in Navy Yard high-rise upset residents

Residents of the 14-story Onyx on First said all three elevators had been mostly out of service for days, calling it a safety and accessibility problem. Greystar, the property manager, referred questions to the owner, which said repairs were underway and elevators were running four hours a day.

Luxury downtown high-rise residents frustrated over building's faulty elevators

Residents of the Ascent at Peachtree high-rise said repeated elevator outages over several months forced them to climb multiple flights of stairs. FOX 5 said it made multiple attempts to reach Greystar, the property manager, without a response at publication.

Greystar, Provident Acquire 2 Student Housing Properties

Welton Park Apartments Go More Than a Week Without Water

Yellow Scene reported that residents of Welton Park, managed by Greystar, went about ten days without clean running water affecting roughly 195 units, and described the outage as part of a pattern of alleged mismanagement.

Tenant issues warning on major property management company

The Daily Dot covered a viral TikTok (over 323,000 views) in which a tenant identified as B. called Greystar 'one of the worst property management companies' she had encountered and said she wanted to break her 15-month lease within 30 days over unenforced policies.

Colorado family charged $4,000 in fees after loved one dies unexpectedly, landlord says death meant she broke her lease

After tenant Leticia Farrer died in January 2024, her family was billed about $4,140 in early-termination and concession fees at the Greystar-managed Avenida; the lease said tenants were not released 'for any reason, including death.' Greystar cleared the balance after the story; Colorado later passed 'Letty's Act' (HB25-1108) to bar such fees.

Greystar faces foreclosure on apartments near Dallas crane collapse

Class Action Lawsuit Targets Colorado's Largest Apartment Management Company Over 'Junk Fees'

Coverage of a proposed class action filed in Denver District Court by tenant Nichole Collins, alleging Greystar charged undisclosed mandatory fees for pest control, valet trash and billing (nearly $40/month) not included in advertised rent. Represented by Towards Justice and Justice for the People Legal Center.

AvalonBay dropped from RealPage suit

Bellevue renter seeks assistance for growing mold problem

A tenant at Avana Lexington told NewsChannel 5 he no longer felt comfortable living in his apartment because of a spreading mold problem. A Greystar spokesperson said the resident had filed a work order two days earlier and the company was investigating.

Old East Dallas crane collapse: Jury returns $860 million verdict against real estate developer Greystar

A Dallas County jury awarded more than $860 million to the family of Kiersten Smith, killed in the 2019 crane collapse, finding Greystar bore responsibility; crane supplier Bigge Crane was not found at fault. Plaintiffs argued the crane was left unable to weathervane during the storm.

Senators Push DOJ To Crack Down On RealPage-Led Rent Inflation

Bisnow reported that Sens. Warren, Smith, Sanders and Markey urged the DOJ Antitrust Division to investigate RealPage's rent-setting algorithm, citing large users including Greystar.

Real Estate Firm Greystar To Lease Space At The Loft Midtown Tampa

Warren, Smith, Sanders, Markey question RealPage CEO on YieldStar landlord 'cartel'

Four senators wrote to RealPage's CEO about whether YieldStar created a landlord 'cartel' driving up rents, noting Greystar, the largest U.S. property manager, used the software to set rents for more than 150,000 apartments.

New suit alleges RealPage, Greystar, others colluded on student housing

Renters sue RealPage, Greystar, Lincoln and other managers

How a Secret Rent Algorithm Pushes Rents Higher

ProPublica's investigation of RealPage's YieldStar software, which legal experts said could enable cartel-like rent setting using competitors' private data, named Greystar among large property managers using it; RealPage marketing said Greystar outperformed its markets by 4.8% in a downturn.

Greystar Property Management neglecting DTLA properties, City deems SB Main uninhabitable

2UrbanGirls reported that the City of Los Angeles deemed the Greystar-managed SB Main building uninhabitable on Sept. 1, 2022 and ordered repairs by Oct. 12. Residents documented non-working elevator lighting, mold from unrepaired leaks, debris in stairwells and a front door that would not close.

When Private Equity Becomes Your Landlord

ProPublica's analysis of private-equity-backed apartment buyers featured tenants of San Francisco's Olume, who described soaring rents, trash in hallways and reduced security after Greystar took over in 2017 through a Freddie Mac-financed deal. The story profiles founder Bob Faith as a pioneer of connecting institutional investors with apartment buying; Greystar said resident satisfaction was 'very important.'

Charlotte tenant sues over water damage at Greystar-managed luxury tower

WCNC reported a SkyHouse Uptown tenant's repeated water-damage incidents and her description of 'a lackadaisical approach from management'; she sued Greystar in 2022 alleging failure to perform necessary maintenance.

Life at The Grand Apartments Is Anything but Grand, Tenants Say

Westword reported tenant accounts of floods, power outages, unsanitary conditions and property damage at the 508-unit complex behind Union Station, along with fire department involvement. Tenants said Greystar, the property manager, was unresponsive to complaints.

Greystar eyes $250M for Chelsea apartments

Despite CDC moratorium, corporate landlords have gone on eviction spree

Raw Story reported eviction-tracking data showing that corporate landlords including Invitation Homes, MAA and Greystar were among those filing the most evictions after the September 2020 CDC eviction moratorium was announced.

These are the real estate execs Trump tapped to help restart the economy

The Real Deal reported that Robert Faith of Greystar was named to the real estate panel of President Trump's Great American Economic Revival Industry Groups in April 2020, alongside executives such as Blackstone's Jonathan Gray and Related's Stephen Ross. (Factual record of an advisory appointment; no allegation of wrongdoing.)

Elan City Lights tenants: 'What are we going to do?'

After a construction crane fell onto the Greystar-owned Elan City Lights building on June 9, 2019, killing resident Kiersten Smith and injuring five others, displaced tenants described uncertainty as Greystar's hotel and daily-needs payments were set to end that Friday.

Greystar pays $84M for Palm Beach Gardens apartments

Berkeley balcony fall victims settle with building owner

Victims of the June 2015 Library Gardens balcony collapse, which killed six young people (five Irish students and one from Rohnert Park) and injured seven, reached a confidential settlement with owner BlackRock and property manager Greystar. The parties agreed to adopt regular balcony-inspection policies.

Mass Eviction—San Jose's Largest—to Displace 670 People

San Jose Inside reported that the City Council voted 7-3 to deny tenant appeals and allow Greystar to demolish the 216-unit rent-controlled Reserve for a 640-unit project, displacing about 670 people in what it called possibly Silicon Valley's largest eviction. Relocation help was offered only to lower-income households (about 40 units).

Riverstone Residential Group Names Peggy Bertsch Chief Accounting Officer

Riverstone Residential Group Announces Senior Vice President Appointments

Riverstone Residential Group Names Lynne Shirley Vice President of Client Services, South Central Region

Riverstone Residential Group Designates RealPage YieldStar Price Optimizer as Preferred Revenue Management Solution