Vol. IIndependent · Every story sourced

The record on America's largest landlord

The Greystar Review

Latest from the Record

Reporting

Greystar Data Breach Lawsuit Investigation

Claim Depot reports that law firm Shamis & Gentile P.A. is investigating possible claims over the Greystar Real Estate Partners data breach. According to the page, an unauthorized party accessed an employee email account between May 1 and May 18, 2026, and Greystar began notifying people on Aug. 27, 2026. It cites filings showing at least 333 people affected in Washington and five in Massachusetts, adding the Massachusetts count and the law-firm investigation to the WA AG notice (greystar-data-breach-notice-wa-ag-2026).

investigation (no lawsuit filed per source)
Sep 21, 2026 · Claim Depot · Nationwide

Regulators

Greystar notifies Washington AG of data breach involving employee email account

Greystar Real Estate Partners filed a breach notice stating an unauthorized party accessed an employee email account between May 1 and May 18, 2026 and acquired files containing personal information; affected people were offered 24 months of credit monitoring. This is a mandatory disclosure, not an enforcement action; no lawsuit over this breach was found.

breach notice filed
Aug 27, 2026 · Washington State Attorney General (data breach notification filing) · Washington

Court Docket

Kentucky Settles Antitrust Claims Against Greystar in RealPage Rent-Setting Case

Citing Law360, PYMNTS reports that Kentucky settled its antitrust claims against Greystar Management Services in AG Russell Coleman's RealPage suit, filed July 2025 in the Eastern District of Kentucky (kentucky-ag-v-realpage-greystar-2025). Terms were not disclosed. It adds that a federal judge had earlier let key claims proceed after Greystar sought dismissal, and that the complaint alleged hundreds of thousands of Kentucky renters were affected.

settled (terms undisclosed)
Jul 21, 2026 · PYMNTS.com · Kentucky

Court Docket

Greystar Settles Out Of Kentucky's RealPage Antitrust Case

Law360 reports that Kentucky settled its federal antitrust claims against Greystar Management Services, which the state alleged used RealPage revenue-management software to fix rents. This is the source of the July 2026 Greystar settlement noted on kentucky-ag-v-realpage-greystar-2025.

settled (terms undisclosed)
Jul 20, 2026 · Law360 Real Estate Authority · Kentucky

Reporting

Largest landlord in the US accused of civil rights violations

The Guardian reported fair housing complaints accusing Greystar of refusing tenants who use federal Housing Choice Vouchers in places where that is illegal, alleging 114 violations across six states and D.C.

complaints filed; pending
Jul 16, 2026 · The Guardian · Nationwide

Reporting

Greystar faces 114 housing voucher discrimination complaints

HousingWire reported HRI's 114 complaints in Virginia, California, Maryland, Hawaii, Michigan, New Jersey and D.C. alleging testers were told vouchers were not accepted, had to cover 100% of rent, or would not count toward income minimums. Greystar said it is committed to fair housing.

complaints filed; pending
Jul 15, 2026 · HousingWire · Nationwide

Regulators

Housing watchdog files 114 voucher-discrimination complaints against Greystar with seven state and D.C. agencies

Housing Rights Initiative filed complaints with the Virginia OAG, California CRD, Maryland Commission on Civil Rights, Hawai'i Civil Rights Commission, Michigan DCR, New Jersey DCR and D.C. Office of Human Rights alleging 114 violations of source-of-income laws. The complaints allege, based on undercover testing, that Greystar properties rejected Housing Choice Voucher holders, imposed unlawful conditions, and refused to count voucher assistance toward income requirements.

complaints pending (allegations)
Jul 14, 2026 · Cohen Milstein (counsel) / Housing Rights Initiative · CA, HI, MD, MI, NJ, VA, DC

Reporting

'Extremely overwhelmed': apartment renters face rising tide of fees

A Guardian investigation by Tracie McMillan counted at least 125 differently named fees at Greystar properties (e.g., boiler management, refrigerant, 'solar rebill' and 'lifestyle' fees) and reported tenant complaints of 'unfair' and 'inflated' charges, plus pending fee class actions in several states. Greystar denied the claims.

published
Jun 24, 2026 · The Guardian · Nationwide

Reporting

The hidden costs of renting in metro Detroit

WDET's The Metro interviewed Guardian reporter Tracie McMillan about her investigation into fees charged at Greystar-managed apartments and how they affect metro Detroit renters.

published
Jun 24, 2026 · WDET 101.9 FM (The Metro) · Detroit, MI

Regulators

Arizona AG announces three settlements with Greystar over hidden rental charges and junk fees

Arizona AG Kris Mayes announced three Assurances of Discontinuance entered in Maricopa County Superior Court: one adopting the injunctive terms of the FTC/Colorado settlement (with about $1.5M in anticipated restitution to Arizona consumers from the FTC fund), and two resolving alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert with a combined $100,000 in restitution.

settled (assurances of discontinuance)
May 13, 2026 · Arizona Attorney General · The Julia; Avana Gilbert · Phoenix, AZ

Reporting · The Chairman

Greystar, the Largest Corporate Landlord in the US, Has a Shocking Track Record

An advocacy piece compiling Greystar controversies under Bob Faith, including the RealPage price-fixing litigation, the FTC/Colorado hidden-fee case and fair housing complaints. Advocacy source; underlying claims should be checked against primary records.

published
Apr 18, 2026 · Housing Is A Human Right (AIDS Healthcare Foundation advocacy site) · Nationwide

Sections

The Properties

Greystar apartments in Texas (697) · Greystar apartments in California (595) · Greystar apartments in North Carolina (331) · Greystar apartments in Florida (290) · Greystar apartments in Colorado (213) · All 57 states & regions · Editorial standards

Frequently Asked Questions

Did Greystar settle with the FTC?

Yes. On Dec. 2, 2025, Greystar agreed to pay $24 million to resolve the hidden-fee lawsuit brought by the FTC and Colorado: $23 million to the FTC for consumer refunds and $1 million to Colorado. It also agreed to show total monthly prices, including mandatory fees, in its rental listings. The case had been filed in January 2025.

Sources: 1, 2

How much has Greystar paid in settlements?

Monetary settlements in this archive include $50 million in the RealPage renters' class action (proposed, Oct. 2025); $24 million to the FTC and Colorado (Dec. 2025); $7 million to nine state attorneys general (Nov. 2025); $4.665 million in a North Carolina eviction-fee class action (2022); $2.5 million in a Washington screening-fee class action (2022); about $1.43 million over servicemember lease charges (2025); $100,000 in Arizona restitution (2026); $25,000 in an EEOC case (2014); and $10,000 to a California complainant (2026). Several settlements state that Greystar admitted no wrongdoing.

Sources: 1, 2, 3, 4, 5, 6, 7, 8, 9

What is the Greystar RealPage case about?

Government and private lawsuits allege that landlords, including Greystar, shared nonpublic data through RealPage's rent-pricing software to align rents. The Justice Department added Greystar to its suit in January 2025 and reached a proposed settlement in August 2025 barring Greystar from using pricing software that relies on rivals' nonpublic data; Greystar said it admitted no wrongdoing. Greystar also agreed to pay $50 million in the renters' class action and $7 million to nine states. Suits by Arizona, D.C., New Jersey and Washington remain pending as to Greystar in our records.

Sources: 1, 2, 3, 4, 5, 6, 7, 8

Who is Bob Faith?

Bob Faith is the founder and CEO of Greystar. In April 2020 he was named to the real estate panel of President Trump's Great American Economic Revival Industry Groups. He was also named personally as a defendant in a 2023 self-represented tenant lawsuit; the case was closed that year.

Sources: 1, 2, 3

Is Greystar accused of Section 8 voucher discrimination?

Yes, as allegations. In July 2026 the Housing Rights Initiative filed 114 complaints with agencies in California, Hawaii, Maryland, Michigan, New Jersey, Virginia and D.C., alleging, based on undercover testing, that Greystar properties rejected or set unlawful conditions for Housing Choice Voucher holders. The complaints are pending. In 2022 a Greystar entity signed a five-year fair housing agreement covering its Virginia properties after voucher testing by the Equal Rights Center.

Sources: 1, 2

What did Greystar pay over military servicemember lease fees?

In June 2025 the Justice Department said Greystar Management Services would set aside $1.35 million for servicemembers and co-tenants charged early-termination fees after relocation orders, and pay a $77,370 civil penalty, resolving allegations under the Servicemembers Civil Relief Act.

Sources: 1

What was the $860 million Greystar verdict?

In April 2023 a Dallas County jury awarded about $860 million to the parents of a resident killed when a tower crane at a Greystar development fell onto the Elan City Lights apartments in a June 2019 storm. Post-trial status is not confirmed in our records.

Sources: 1, 2