Reporting
Residents of the 14-story Onyx on First said all three elevators had been mostly out of service for days, calling it a safety and accessibility problem. Greystar, the property manager, referred questions to the owner, which said repairs were underway and elevators were running four hours a day.
published
Aug 26, 2024 · NBC4 Washington · Onyx on First · Washington, DC
Court Docket
Housing Rights Initiative and an older D.C. resident sued 10 property managers, including Greystar, alleging they targeted Facebook apartment ads to exclude users over 50; they had earlier filed age-bias charges with D.C. and Montgomery County human rights offices (Sept. 2019). The district case closed in July 2021 and the Fourth Circuit affirmed dismissal on standing grounds in March 2025.
dismissed (standing); affirmed on appeal 2025
Jul 1, 2020 · U.S. District Court, D. Md. (Opiotennione v. Bozzuto Management Co., 8:20-cv-01956) · Washington, DC
Regulators
Greystar Real Estate Partners filed a breach notice stating an unauthorized party accessed an employee email account between May 1 and May 18, 2026 and acquired files containing personal information; affected people were offered 24 months of credit monitoring. This is a mandatory disclosure, not an enforcement action; no lawsuit over this breach was found.
breach notice filed
Aug 27, 2026 · Washington State Attorney General (data breach notification filing) · Washington
Regulators
Housing Rights Initiative filed complaints with the Virginia OAG, California CRD, Maryland Commission on Civil Rights, Hawai'i Civil Rights Commission, Michigan DCR, New Jersey DCR and D.C. Office of Human Rights alleging 114 violations of source-of-income laws. The complaints allege, based on undercover testing, that Greystar properties rejected Housing Choice Voucher holders, imposed unlawful conditions, and refused to count voucher assistance toward income requirements.
complaints pending (allegations)
Jul 14, 2026 · Cohen Milstein (counsel) / Housing Rights Initiative · CA, HI, MD, MI, NJ, VA, DC
Regulators
Arizona AG Kris Mayes announced three Assurances of Discontinuance entered in Maricopa County Superior Court: one adopting the injunctive terms of the FTC/Colorado settlement (with about $1.5M in anticipated restitution to Arizona consumers from the FTC fund), and two resolving alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert with a combined $100,000 in restitution.
settled (assurances of discontinuance)
May 13, 2026 · Arizona Attorney General · The Julia; Avana Gilbert · Phoenix, AZ
Regulators
CRD announced a settlement with Greystar California, Inc. after a complaint alleging an applicant at a Hollywood apartment complex was denied based on criminal history without an opportunity to explain. Greystar agreed to review and revise screening policies statewide, notify staff of California's criminal-history protections, train specified Southern California staff, and pay the complainant $10,000.
settled $10,000 plus policy changes
Jan 13, 2026 · California Civil Rights Department · Los Angeles, CA