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The Greystar Review

Regulators

Greystar to pay over $1.4M for early-termination charges on military servicemembers

DOJ alleged Greystar Management Services violated the Servicemembers Civil Relief Act by imposing early-termination charges on servicemembers who ended leases after receiving relocation orders, relying on software it knew would impose the charges automatically. Greystar agreed to set aside $1.35M for affected servicemembers and co-tenants (treble damages for those who paid), pay a $77,370 civil penalty, and adopt SCRA-compliant software and forms.

settled $1.43M

Jun 24, 2025 · U.S. Department of Justice, Civil Rights Division / U.S. Attorney, D.S.C. · Nationwide

Read the source · U.S. Department of Justice, Civil Rights Division / U.S. Attorney, D.S.C.

Filed under Regulators

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Regulators

Greystar notifies Washington AG of data breach involving employee email account

Greystar Real Estate Partners filed a breach notice stating an unauthorized party accessed an employee email account between May 1 and May 18, 2026 and acquired files containing personal information; affected people were offered 24 months of credit monitoring. This is a mandatory disclosure, not an enforcement action; no lawsuit over this breach was found.

breach notice filed
Aug 27, 2026 · Washington State Attorney General (data breach notification filing) · Washington

Regulators

Housing watchdog files 114 voucher-discrimination complaints against Greystar with seven state and D.C. agencies

Housing Rights Initiative filed complaints with the Virginia OAG, California CRD, Maryland Commission on Civil Rights, Hawai'i Civil Rights Commission, Michigan DCR, New Jersey DCR and D.C. Office of Human Rights alleging 114 violations of source-of-income laws. The complaints allege, based on undercover testing, that Greystar properties rejected Housing Choice Voucher holders, imposed unlawful conditions, and refused to count voucher assistance toward income requirements.

complaints pending (allegations)
Jul 14, 2026 · Cohen Milstein (counsel) / Housing Rights Initiative · CA, HI, MD, MI, NJ, VA, DC

Regulators

Arizona AG announces three settlements with Greystar over hidden rental charges and junk fees

Arizona AG Kris Mayes announced three Assurances of Discontinuance entered in Maricopa County Superior Court: one adopting the injunctive terms of the FTC/Colorado settlement (with about $1.5M in anticipated restitution to Arizona consumers from the FTC fund), and two resolving alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert with a combined $100,000 in restitution.

settled (assurances of discontinuance)
May 13, 2026 · Arizona Attorney General · The Julia; Avana Gilbert · Phoenix, AZ

Regulators

Greystar California agrees to revise tenant screening statewide after fair housing complaint

CRD announced a settlement with Greystar California, Inc. after a complaint alleging an applicant at a Hollywood apartment complex was denied based on criminal history without an opportunity to explain. Greystar agreed to review and revise screening policies statewide, notify staff of California's criminal-history protections, train specified Southern California staff, and pay the complainant $10,000.

settled $10,000 plus policy changes
Jan 13, 2026 · California Civil Rights Department · Los Angeles, CA