Court Docket
Filed on behalf of tenants who moved out early and were charged, or had deposits applied to, buy-out fees, reletting charges and/or future rent. Greystar removed the case to federal court, which remanded it to King County Superior Court.
pending (trial set Feb 2027 per counsel)
Apr 2025 · King County Superior Court (per plaintiffs' counsel Schroeter Goldmark & Bender) · Seattle, WA
Letters from Tenants
Reviewer, a college student, alleges they were required to pay a month's rent before receiving any lease terms on a promise of a full refund if unsatisfied, and that requests for that refund went unanswered.
published
Jul 7, 2023 · Trustpilot · The M · Seattle, WA
Regulators
Greystar Real Estate Partners filed a breach notice stating an unauthorized party accessed an employee email account between May 1 and May 18, 2026 and acquired files containing personal information; affected people were offered 24 months of credit monitoring. This is a mandatory disclosure, not an enforcement action; no lawsuit over this breach was found.
breach notice filed
Aug 27, 2026 · Washington State Attorney General (data breach notification filing) · Washington
Regulators
Housing Rights Initiative filed complaints with the Virginia OAG, California CRD, Maryland Commission on Civil Rights, Hawai'i Civil Rights Commission, Michigan DCR, New Jersey DCR and D.C. Office of Human Rights alleging 114 violations of source-of-income laws. The complaints allege, based on undercover testing, that Greystar properties rejected Housing Choice Voucher holders, imposed unlawful conditions, and refused to count voucher assistance toward income requirements.
complaints pending (allegations)
Jul 14, 2026 · Cohen Milstein (counsel) / Housing Rights Initiative · CA, HI, MD, MI, NJ, VA, DC
Regulators
Arizona AG Kris Mayes announced three Assurances of Discontinuance entered in Maricopa County Superior Court: one adopting the injunctive terms of the FTC/Colorado settlement (with about $1.5M in anticipated restitution to Arizona consumers from the FTC fund), and two resolving alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert with a combined $100,000 in restitution.
settled (assurances of discontinuance)
May 13, 2026 · Arizona Attorney General · The Julia; Avana Gilbert · Phoenix, AZ
Regulators
CRD announced a settlement with Greystar California, Inc. after a complaint alleging an applicant at a Hollywood apartment complex was denied based on criminal history without an opportunity to explain. Greystar agreed to review and revise screening policies statewide, notify staff of California's criminal-history protections, train specified Southern California staff, and pay the complainant $10,000.
settled $10,000 plus policy changes
Jan 13, 2026 · California Civil Rights Department · Los Angeles, CA