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The Greystar Review

Reporting

'Extremely overwhelmed': apartment renters face rising tide of fees

A Guardian investigation by Tracie McMillan counted at least 125 differently named fees at Greystar properties (e.g., boiler management, refrigerant, 'solar rebill' and 'lifestyle' fees) and reported tenant complaints of 'unfair' and 'inflated' charges, plus pending fee class actions in several states. Greystar denied the claims.

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