Reporting
The Copper Courier reported that Arizona renters could recoup money paid to Greystar for hidden and junk fees from $1.6 million in settlements involving two Phoenix-area complexes.
settled $1.6M
May 22, 2026 · The Copper Courier · Phoenix, AZ
Regulators
Arizona AG Kris Mayes announced three Assurances of Discontinuance entered in Maricopa County Superior Court: one adopting the injunctive terms of the FTC/Colorado settlement (with about $1.5M in anticipated restitution to Arizona consumers from the FTC fund), and two resolving alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert with a combined $100,000 in restitution.
settled (assurances of discontinuance)
May 13, 2026 · Arizona Attorney General · The Julia; Avana Gilbert · Phoenix, AZ
Regulators
Arizona alleged RealPage and nine landlords, including Greystar Management Services, L.P., conspired to raise rents in the Phoenix and Tucson metro areas by pooling competitively sensitive pricing and occupancy data in RealPage's software.
pending
Feb 28, 2024 · Arizona Attorney General · Phoenix, AZ
Letters from Tenants
Reviewer alleges a unit managed by Greystar was filthy and roach-infested at move-in in November 2023 and that the infestation remained unresolved weeks later, citing an Arizona statute and stating an intent to hire a lawyer.
published
Dec 3, 2023 · Trustpilot · AZ
Letters from Tenants
Reviewer alleges that a deposit refund confirmed in writing after move-out was later recast as a balance owed, that all mailboxes used a common key, and that maintenance tried to enter the unit as early as 6 a.m. and on weekends without work orders.
published
Jul 17, 2023 · Trustpilot · Visconti at the Glen · Scottsdale, AZ
Letters from Tenants
Reviewer alleges their registered vehicle was tagged as abandoned and towed after being moved during confusing repaving notices, and that management defended the tow. Reviewer also alleges the pool gates did not lock, creating a safety hazard. A commenter on the report disputed the reviewer's account.
published
Aug 4, 2013 · Ripoff Report · Saratoga Ridge · Phoenix, AZ
Letters from Tenants
Reviewer alleges that after a job loss, newly arrived Greystar management refused a partial rent payment and began eviction within weeks while adding daily late fees and attorney fees, despite a year and a half of on-time payments.
published
Jan 14, 2012 · Ripoff Report · Mirabella Apartments · Avondale, AZ
Regulators
The EEOC alleged Greystar Holdings, Inc. (d/b/a Greystar Real Estate Partners) gave a former employee a negative reference and recommended against hiring her because she had filed a sexual harassment complaint, in violation of Title VII.
filed (outcome not found)
Oct 6, 2009 · U.S. EEOC / U.S. District Court, D. Ariz. (CV-09-2003-PHX-FJM) · Phoenix, AZ
