Reporting
The Copper Courier reported that Arizona renters could recoup money paid to Greystar for hidden and junk fees from $1.6 million in settlements involving two Phoenix-area complexes.
settled $1.6M
May 22, 2026 · The Copper Courier · Phoenix, AZ
Regulators
Arizona AG Kris Mayes announced three Assurances of Discontinuance entered in Maricopa County Superior Court: one adopting the injunctive terms of the FTC/Colorado settlement (with about $1.5M in anticipated restitution to Arizona consumers from the FTC fund), and two resolving alleged Arizona Consumer Fraud Act junk-fee violations at The Julia and Avana Gilbert with a combined $100,000 in restitution.
settled (assurances of discontinuance)
May 13, 2026 · Arizona Attorney General · The Julia; Avana Gilbert · Phoenix, AZ
Regulators
Arizona alleged RealPage and nine landlords, including Greystar Management Services, L.P., conspired to raise rents in the Phoenix and Tucson metro areas by pooling competitively sensitive pricing and occupancy data in RealPage's software.
pending
Feb 28, 2024 · Arizona Attorney General · Phoenix, AZ
Letters from Tenants
Reviewer alleges their registered vehicle was tagged as abandoned and towed after being moved during confusing repaving notices, and that management defended the tow. Reviewer also alleges the pool gates did not lock, creating a safety hazard. A commenter on the report disputed the reviewer's account.
published
Aug 4, 2013 · Ripoff Report · Saratoga Ridge · Phoenix, AZ
Regulators
Greystar Real Estate Partners filed a breach notice stating an unauthorized party accessed an employee email account between May 1 and May 18, 2026 and acquired files containing personal information; affected people were offered 24 months of credit monitoring. This is a mandatory disclosure, not an enforcement action; no lawsuit over this breach was found.
breach notice filed
Aug 27, 2026 · Washington State Attorney General (data breach notification filing) · Washington
Regulators
Housing Rights Initiative filed complaints with the Virginia OAG, California CRD, Maryland Commission on Civil Rights, Hawai'i Civil Rights Commission, Michigan DCR, New Jersey DCR and D.C. Office of Human Rights alleging 114 violations of source-of-income laws. The complaints allege, based on undercover testing, that Greystar properties rejected Housing Choice Voucher holders, imposed unlawful conditions, and refused to count voucher assistance toward income requirements.
complaints pending (allegations)
Jul 14, 2026 · Cohen Milstein (counsel) / Housing Rights Initiative · CA, HI, MD, MI, NJ, VA, DC