Regulators
Housing Rights Initiative filed complaints with the Virginia OAG, California CRD, Maryland Commission on Civil Rights, Hawai'i Civil Rights Commission, Michigan DCR, New Jersey DCR and D.C. Office of Human Rights alleging 114 violations of source-of-income laws. The complaints allege, based on undercover testing, that Greystar properties rejected Housing Choice Voucher holders, imposed unlawful conditions, and refused to count voucher assistance toward income requirements.
complaints pending (allegations)
Jul 14, 2026 · Cohen Milstein (counsel) / Housing Rights Initiative · CA, HI, MD, MI, NJ, VA, DC
Reporting
Residents of the 14-story Onyx on First said all three elevators had been mostly out of service for days, calling it a safety and accessibility problem. Greystar, the property manager, referred questions to the owner, which said repairs were underway and elevators were running four hours a day.
published
Aug 26, 2024 · NBC4 Washington · Onyx on First · Washington, DC
Regulators
The D.C. OAG complaint names Greystar Management Services, L.P. among 14 landlords alleged to have collectively delegated rent-setting to RealPage's revenue-management software in violation of the District's Antitrust Act. It alleges Greystar operates about 7,730 D.C. units and used RealPage software at buildings including The Gantry and Illume.
pending as to Greystar (no Greystar settlement found)
Nov 1, 2023 · Office of the Attorney General for the District of Columbia · The Gantry; Illume · Washington, DC
Court Docket
Housing Rights Initiative and an older D.C. resident sued 10 property managers, including Greystar, alleging they targeted Facebook apartment ads to exclude users over 50; they had earlier filed age-bias charges with D.C. and Montgomery County human rights offices (Sept. 2019). The district case closed in July 2021 and the Fourth Circuit affirmed dismissal on standing grounds in March 2025.
dismissed (standing); affirmed on appeal 2025
Jul 1, 2020 · U.S. District Court, D. Md. (Opiotennione v. Bozzuto Management Co., 8:20-cv-01956) · Washington, DC
