Vol. IIndependent · Every story sourcedAbout & standards

The Greystar Review

Letters from Tenants

Long-time tenant alleges legal threats over late rent after Greystar takeover

Reviewer alleges that after Greystar took over from a smaller manager, being even two hours late on rent brings a late fee and threats of legal action within days, maintenance became slow, and the office never answers the phone.

published

Apr 30, 2023 · RateTheLandlord.org · San Diego, CA

Read the source · RateTheLandlord.org Archived copy

Where More Greystar records and properties in California →

Filed under Letters from Tenants

This page summarizes a resident's public account; it is not original reporting. Read the source for full context. Allegations are allegations unless a court or agency has found otherwise. See an error? File a correction.

Related on the record

Letters from Tenants

Student tenants allege months without dishwasher, termites and coercive move-out cleaning charge

Reviewer alleges repair requests were ignored for months, including no dishwasher for half the lease, and recurring termites were never fully treated. Reviewer alleges management threatened to keep the whole security deposit unless tenants paid for a deep clean, which the reviewer believes is unlawful.

published
Apr 30, 2023 · RateTheLandlord.org · Axiom La Jolla · San Diego, CA

Letters from Tenants

Residents petition Greystar for indoor air-quality testing at Forty55 Lofts

Petition started by resident Wendy K. alleges residents became seriously ill from formaldehyde and other indoor toxins above health guidelines, that requests for testing and remediation were ignored, that residents were forced to take legal action, and that Greystar continues to rent untested units. It asks that Greystar be required to test and confirm units are habitable; it had 108 signatures when reviewed.

published (petition)
Jul 3, 2024 · Change.org · Forty55 Lofts · Marina del Rey, CA

Letters from Tenants

18-year resident alleges declining service, fire-alarm errors and understaffed maintenance

Reviewer alleges conditions declined after Greystar took over, including a misdirected fire-alarm response that nearly led the fire department to break down their door, slow snow removal, a fitness fee despite broken equipment, a pool closed most of summer 2023, and one maintenance worker for 232+ units.

published
Jan 13, 2024 · Trustpilot · Deer Run Apartments · Brown Deer, WI

Letters from Tenants

Tenant alleges $2,000 deposit not returned within state-law deadline

Reviewer alleges a $2,000 security deposit was still unreturned three months after move-out, beyond the state-law deadline, and that corporate phone lines led only to voicemail; reviewer describes the units as unsafe and unhealthy.

published
Dec 7, 2023 · Trustpilot · The Cottages of Boone · Boone, NC