— how Philadelphia politics, government, unions & institutions work

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From the Philadelphia Civic Wiki, the free guide to how the city works

Welcome to the Philadelphia Civic Wiki, a free, plain-English reference to how Philadelphia is governed: who holds power, what every city department does, how unions and political organizations fit in, and how to get something done when you need the city to act. Philadelphia is both a city and a county, so its government is more tangled than most. This wiki untangles it.

New here? Start with How Philadelphia Government Is Organized, then browse the Department Directory for a one-line answer on every body. Prefer one long document? See the Full Report.

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Who do I contact about…?

If your problem is…Start here
A pothole, trash pickup, a dangerous building, a broken streetlightPhilly311, then the Streets Department or L&I
A landlord, rental license or repair disputeRental licensing and landlord-tenant law, Fair Housing Commission
A property tax bill or assessment you disagree withOffice of Property Assessment, Board of Revision of Taxes
A zoning or building project in your neighborhoodRegistered Community Organizations, Zoning Board of Adjustment
A complaint about police conductCitizens Police Oversight Commission, police accountability systems
Suspected corruption or misuse of public moneyHow to report corruption or misconduct
Getting a city record or documentHow to request public records, Right-to-Know Law
Voting, registering, or running for officeElections, voter registration, running for office
Who is my Councilmember or state legislator?How to find your elected officials

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About the wiki: About · Index · Glossary · References.