Settled, Alleged, Proven: A Reader's Guide to the Greystar Record
A complaint, a notice, a consent decree and a verdict are not the same thing. Here is what each label means, with an example of each from the record.
Every entry in The Greystar Review carries a status: settled, pending, filed, dismissed, closed. Those words are doing a lot of work, and they are easy to misread. Here is what each means, with one example from the record.
A complaint: an allegation
A complaint is a document a party files to start a case. It states what the filer claims, and it has not been tested. The January 2025 FTC and Colorado complaint alleged that Greystar hid mandatory fees. It later ended in a $24 million stipulated order, which is a different thing.
A notice: also an allegation
Some filings are not lawsuits. In 2021, a private party filed a California Proposition 65 60-day notice alleging formaldehyde exposure at Forty55 Lofts. It is a required step before such a suit and an allegation by the person who files it.
Another kind of notice is a mandatory disclosure. In August 2026, Greystar filed a breach notice with the Washington Attorney General saying an unauthorized party accessed an employee email account between May 1 and May 18, 2026, and acquired files containing personal information. Those affected were offered 24 months of credit monitoring. This is a legally required notice and not an enforcement action. Claim Depot later reported that a law firm is investigating possible claims, and that no lawsuit had been filed.
A consent decree: a negotiated order
A consent decree is an agreement a court approves and then enforces. The Justice Department's RealPage consent decree bars Greystar from certain pricing and data-sharing practices. Greystar said it contained no admission of wrongdoing, and a judge finalized it on March 2, 2026.
An assurance of discontinuance: a state settlement
Arizona's three settlements with Greystar were filed as assurances of discontinuance in Maricopa County Superior Court. This is a settlement tool state attorneys general use, and it carries terms and sometimes money without a trial.
A conciliation agreement: no finding
In 2013, HUD and Greystar entered a conciliation agreement over a complaint that residents of a Nashville complex were treated differently based on national origin. The respondents denied discrimination, and the agreement contains no finding of liability.
A voluntary agreement: not from a government
In 2022, GREP Atlantic signed a five-year agreement with the Equal Rights Center on voucher practices in Virginia. The Equal Rights Center is a fair housing nonprofit, not a government agency, so the agreement is a commitment and not an official finding.
A class settlement: money, reviewed by a court
In Daley v. Greystar, Greystar denied wrongdoing and agreed to a $2.5 million settlement, which the court finalized in 2022. A class settlement resolves the case for the whole class, and the judge reviews it for fairness.
A verdict: a jury's decision, not necessarily the last word
In April 2023, a Dallas County jury awarded about $860 million after a fatal 2019 crane collapse. A verdict is a finding, but post-trial motions and appeals can change it. Our record does not confirm the post-trial status.
Dismissed or closed: not always a win for either side
A dismissal can mean different things. In Hall v. Greystar, the docket closed in 2017 without a judgment for the plaintiff. In Opiotennione v. Bozzuto, the case was dismissed for lack of standing, which says whether a plaintiff could bring the claim and not whether the claim was true.
Reporting versus advocacy
Not every source is neutral. One entry in our record, a compilation of controversies from an advocacy group, is labeled in the record as an advocacy source whose underlying claims should be checked against primary records. We recommend the same approach for any summary, including ours.
Where to check
Our entries link to the original source, which is often a court docket on CourtListener, an agency press release or a news report. Start there. If a status in The Greystar Review is out of date or wrong, use the correction link below.
Read the record
Each item below is on The Greystar Review with a link to its original source.
- FTC and Colorado AG sue Greystar over hidden mandatory rental fees
- Prop 65 notice alleges formaldehyde exposure at Greystar-managed Forty55 Lofts
- Greystar notifies Washington AG of data breach involving employee email account
- Greystar Data Breach Lawsuit Investigation (Claim Depot)
- DOJ reaches proposed settlement with Greystar to end its participation in algorithmic pricing
- Arizona AG announces three settlements with Greystar over hidden rental charges and junk fees
- HUD conciliation agreement with Greystar over alleged harassment of Hispanic tenants in Nashville
- Greystar enters fair housing agreement with Equal Rights Center after Virginia voucher testing
- Greystar pays $2.5 million to settle Washington tenant screening-fee class action
- Dallas jury returns $860 million verdict against Greystar over fatal 2019 crane collapse
- Hall v. Greystar Management Services: Fair Housing Act retaliation and eviction-property suit
- Class action accuses Greystar and nine other managers of hiding Facebook housing ads from older renters
- Greystar, the Largest Corporate Landlord in the US, Has a Shocking Track Record (Housing Is A Human Right (AIDS Healthcare Foundation advocacy site))
This article summarizes public records and published reporting collected by The Greystar Review. Allegations are described as allegations, and a settlement is not a finding of wrongdoing unless a court or agency says so. If something here is wrong, tell us and we will fix it.